Overview

At AZ Web Solutions, we prioritize customer satisfaction. Our refund policy lasts for 30 days following your purchase. If 30 days have elapsed since your acquisition, unfortunately, we cannot offer a full refund or exchange.

Eligibility for Refund

To qualify for a refund, the service must not have been used excessively or in a manner that violates our Terms of Service.

Non-refundable Services

The following services are exempt from being refunded:

• Gift Cards
• Downloadable Software Products

Refund Process

To initiate a refund, we require a receipt or proof of purchase. Please contact our support team at {support email} to begin the refund process.

Partial Refunds

There may be situations where partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

Refund Approval

Upon receipt and examination of your refund request, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. If you’ve done all of this and still have not received your refund yet, please contact us at {support email}.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace services if they are defective or damaged. If you need to exchange it for the same item, send us an email at {support email}.

Shipping

As our services are delivered digitally, no physical returns are required, and no shipping costs are applicable.

Need Help?

For any questions related to refunds, feel free to reach out to us at [email protected]